Effective Date: 9th January 2026
1. Introduction
PrimeCouple.com.ng (“we,” “us,” “our,” or “the Platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our marriage matchmaking services in Nigeria. By accessing or using PrimeCouple.com.ng, you consent to the practices described in this policy.
This policy is drafted in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable Nigerian data protection regulations.
2. Information We Collect
2.1 Information You Provide Directly:
· Registration Information: Name, email address, phone number, date of birth, gender, religion, ethnicity, educational background, occupation, and marital status
· Profile Information: Photographs, physical attributes, lifestyle information, personal interests, values, and relationship preferences
· Communication Data: Messages sent through our platform, customer service inquiries, and feedback
· Payment Information: Billing details (processed through secure third-party payment processors)
· Verification Documents: Government-issued ID, proof of income, or other documents for account verification (where applicable)
2.2 Information Collected Automatically:
· Technical Data: IP address, browser type, device information, operating system, and pages visited
· Usage Data: Time spent on the platform, features used, click patterns, and search history
· Location Data: General location information (city/state level) derived from IP address
2.3 Information from Third Parties:
· Information from social media accounts (if you choose to connect them)
· Background verification information from trusted third-party services (with your consent)
· Information from referrals (when invited by another user)
3. How We Use Your Information
We use your personal information for the following lawful purposes:
3.1 Service Provision:
· To create and maintain your account
· To match you with compatible profiles based on your preferences
· To facilitate communication between members
· To process payments for premium services
· To verify your identity and ensure platform security
3.2 Communication:
· To send you service-related notifications
· To respond to your inquiries and provide customer support
· To send you match suggestions and profile alerts (you may opt out)
· To inform you about platform updates and policy changes
3.3 Platform Improvement:
· To analyze usage patterns and improve our services
· To develop new features and enhance user experience
· To conduct research and analysis (in anonymized, aggregated form)
3.4 Legal Compliance:
· To comply with Nigerian laws and regulations
· To prevent fraud, abuse, and illegal activities
· To enforce our Terms and Conditions
· To protect the rights and safety of our users and the Platform
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds under the NDPA:
· Your explicit consent
· Performance of a contract (providing our matchmaking services)
· Compliance with legal obligations
· Legitimate interests (improving our services, preventing fraud)
5. How We Share Your Information
5.1 With Other Members:
· Your profile information (excluding sensitive personal data) will be visible to other registered members as per your privacy settings
· Basic information is shared to facilitate matches and connections
5.2 With Service Providers:
· Payment processors for transaction handling
· Cloud hosting providers for data storage
· Customer support platforms
· Analytics and marketing service providers (with appropriate safeguards)
5.3 For Legal Reasons:
· To comply with court orders, legal processes, or government requests
· To protect our rights, property, or safety
· To investigate potential violations of our Terms and Conditions
5.4 With Your Consent:
· For any other purpose disclosed with your explicit consent
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
· Encryption of sensitive data in transit and at rest
· Regular security assessments and updates
· Access controls and authentication mechanisms
· Secure data backup procedures
· Staff training on data protection
However, no electronic transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login credentials.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Nigerian law. Generally:
· Active account data: Retained while your account is active
· Inactive accounts: Deleted after [24] months of inactivity
· Transaction records: Retained for [7] years for accounting and legal purposes
· Communication data: Retained for [12] months after account closure
8. Your Rights Under Nigerian Law
Under the Nigeria Data Protection Act, you have the following rights regarding your personal information:
8.1 Right to Access:
You may request details of the personal information we hold about you.
8.2 Right to Rectification:
You may request correction of inaccurate or incomplete information.
8.3 Right to Deletion:
You may request deletion of your personal information, subject to legal limitations.
8.4 Right to Restrict Processing:
You may request temporary restriction of processing under certain circumstances.
8.5 Right to Data Portability:
You may request a copy of your data in a structured, commonly used format.
8.6 Right to Object:
You may object to certain types of processing, including direct marketing.
8.7 Right to Withdraw Consent:
Where processing is based on consent, you may withdraw consent at any time.
8.8 Right to Complain:
You have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days as required by law.
9. Children’s Privacy
PrimeCouple.com.ng is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. International Data Transfers
Your personal information is primarily processed and stored in Nigeria. If we transfer data outside Nigeria, we ensure appropriate safeguards are in place as required by the NDPA.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Authenticate users and maintain sessions
· Remember your preferences and settings
· Analyze site traffic and usage patterns
· Deliver personalized content
You can control cookie settings through your browser, but disabling cookies may affect platform functionality.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes through email or platform notifications. The “Last Updated” date at the top indicates when revisions were made.
13. Contact Information
For privacy-related inquiries or to exercise your data protection rights, please contact:
Data Protection Officer
PrimeCouple.com.ng
Email:info@primecouple.com.ng